Customs Clearance

Our in-house customs team ensures quick processing, utilising AEO accreditation to prioritise consignments, even those selected for examination.

Streamlined Customs Solutions

At Neptune Shipping Agency Limited, we consistently surpass client expectations by managing complex customs requirements with efficiency and transparency.

Our dedicated team, connected to major UK ports, ensures seamless completion of export and import customs procedures, providing regular updates on your consignment's progress for a hassle-free experience.

Ensuring Smooth Clearance for Your Cargo

Our team handles direct communication with HM Revenue and Customs, providing ongoing monitoring of customs procedures.

Additionally, we offer expert guidance on commodity tariff classification to ensure accurate duty rates. With a focus on efficiency, we manage all customs requirements and declarations while coordinating with port authorities for timely cargo clearance.

Leveraging extensive experience, particularly in food imports and certification for Products of Animal Origin (POAO), our customs team ensures seamless compliance with regulations.

Authorised Economic Operator (AEO)

As an Authorised Economic Operator (AEO), our shipments benefit from expedited customs processing, ensuring smoother and more efficient handling through customs controls.

AEO consignments also receive priority for examination or inspection, further enhancing the efficiency of the shipping process.

Whether you need assistance with classifying goods, navigating import duties and tariffs, fulfilling licensing and documentation requirements, or addressing additional duties such as anti-dumping duty, our team is here to provide expert guidance and support throughout the customs clearance process.

Preferential Origin of Goods

Trade agreements between countries enable importers to access preferential duty rates on certain certified goods, often facilitating reduced or zero customs duties.

These agreements are primarily established to enhance developing countries' export market access. To qualify for preferential rates, goods must meet specific origin criteria and be accompanied by valid preference documentation.

Detailed information on eligible commodities can be found in the HMRC trade tariff, which outlines duties and measures for imports and exports. Currently, three key trade preference arrangements and schemes are available to UK businesses importing from outside the EU.